Closed Captioning Services Ann Arbor

Yes. Closed captioning is ordered here exactly as it is anywhere else - upload the material, approve the written quote, receive the finished work by email. There is no office in Ann Arbor to visit, no appointment to book and no premium for being in Michigan.

No. Closed captioning moves online in both directions, so a client in Ann Arbor and a client three states away are handled identically, and this site is built around caption files built to the standard the platform or the regulator requires. Material that exists only on physical media is the one exception, and collection is arranged for it.

Work is done by human captioners and played back against the picture before it is sent, which is how the 99+% accuracy standard is met. Local detail is where a distant supplier slips - street names in Ann Arbor, the institutions around it, the bodies people file with across Michigan - so those are checked against the source. Every file is played back on screen before release, because a caption that reads correctly can still land on the wrong shot. One person working alone would not catch a caption that lands late or a speaker change that is never marked.

It is handled by restricting access, not by promising discretion. Unreleased video is routine here, so review links are restricted and nothing is held longer than the project needs. A lot of what arrives from Ann Arbor comes from the Washtenaw County courts and local legal practices, where the material is sensitive, so restricted access is the default. Everyone on the job is under NDA, transfer is encrypted, and your own confidentiality agreement is signed before work starts if you have one.

SRT or VTT for web and streaming, SCC or STL for broadcast, or burned in where a platform strips subtitle files. Everything is returned by email in the format you asked for, which is why clients in Ann Arbor never need to collect anything. The target format is confirmed before work starts, because retiming afterwards costs more than getting the specification right first.

Three steps: send the material, approve the quote, receive the finished work by email. Nothing starts before you approve the price, and revisions are free for 30 days after delivery. Upload from anywhere in Michigan, because there is no office in Ann Arbor to visit, no appointment and nothing to post. Say where the captions will play - broadcast, a streaming platform, a learning system, social - because each sets its own standard.

Payment is by Visa, Mastercard, American Express, Discover, PayPal, Square, wire transfer and checks, and businesses and institutions can be set up on monthly invoicing instead of paying per job. Clients in Ann Arbor pay exactly as clients elsewhere do, with no local surcharge and no handling fee. Production teams and publishers are usually invoiced per project or per series instead of per file. The price you approve in the written quote is the price you are charged.

Send it back and it is fixed at no cost: revisions are free for 30 days after delivery. A local name or address written differently in Ann Arbor from the way it was set down is a correction, not a dispute - say so and it is fixed. If the video is re-cut, the existing captions are conformed to the new edit instead of being captioned again from scratch. Where a preference differs from ours, yours is applied and not argued over.

Captioning is quoted per minute of runtime. Being in Ann Arbor changes nothing about the rate, because the same published prices apply across Michigan and everywhere else. Nothing starts before you approve that figure in writing, and the invoice matches it exactly.

The delivery date is agreed before work starts, and rush delivery within 2 to 24 hours covers anything urgent. Material sent at the end of your working day is in progress overnight. Because orders from Ann Arbor are handled online, nothing waits on a courier, an appointment or office hours. Timing is set by hand against the audio, so the schedule follows the real runtime of the video and not an estimate.