Closed Captioning Services American Samoa US

Yes. Closed captioning is ordered here exactly as it is anywhere else - upload the material, approve the written quote, receive the finished work by email. There is no office in American Samoa to visit, no appointment to book and no premium for being in the US Pacific territories.

No visit is needed. Files are uploaded through the site, emailed, or shared from cloud storage, and the finished closed captioning comes back the same way, which is why clients well outside American Samoa use the service on the same terms. The one exception is material that exists only on tape, disc or a memory card, and collection can be arranged for that.

Payment is by Visa, Mastercard, American Express, Discover, PayPal, Square, wire transfer and checks, and businesses and institutions can be set up on monthly invoicing instead of paying per job. Production teams and publishers are usually invoiced per project or per series instead of per file. Clients in American Samoa pay exactly as clients elsewhere do, with no local surcharge and no handling fee. The price you approve in the written quote is the price you are charged.

Revisions are free for 30 days after delivery. Tell us which page, line or timestamp is wrong and a corrected file comes back, usually the same day. A local name or address written differently in American Samoa from the way it was set down is a correction, not a dispute - say so and it is fixed.

Captioning is quoted per minute of runtime, with volume pricing once a project passes an agreed size. The quote for closed captioning in American Samoa is worked out from the runtime, whether the audio has to be timed from scratch and the caption standard you publish to. The rate follows the runtime of the video, not the number of caption lines the finished file contains. Being in American Samoa changes nothing about the rate, because the same published prices apply across the US Pacific territories and everywhere else. Send the material and the figure comes back within minutes.

It depends on length and on how difficult the source is, and the time is in the quote before you commit. Rush delivery within 2 to 24 hours covers the urgent end. Timing is set by hand against the audio, so the schedule follows the real runtime of the video and not an estimate. Because orders from American Samoa are handled online, nothing waits on a courier, an appointment or office hours.

The 99+% accuracy standard comes from human work plus an independent check: one captioner produces the file, and then a second reviewer plays the file back against the picture. Every file is played back on screen before release, because a caption that reads correctly can still land on the wrong shot. Local detail is where a distant supplier slips - street names in American Samoa, the institutions around it, the bodies people file with across the US Pacific territories - so those are checked against the source. That second pass is what catches a caption that lands late or a speaker change that is never marked.

Files are handled under NDA, moved through encrypted transfer and seen only by the assigned team. Unreleased video is routine here, so review links are restricted and nothing is held longer than the project needs. A lot of what arrives from American Samoa comes from the territorial courts, village councils and government offices, where the material is sensitive, so restricted access is the default. They can also be deleted on an agreed schedule after delivery, with written confirmation.

Whichever the platform requires: SRT, VTT, SCC, STL or burned in. Caption files are delivered to the standard of the platform you publish on, whether that is SRT, VTT, SCC or STL. Everything is returned by email in the format you asked for, which is why clients in American Samoa never need to collect anything. Several formats can come out of one order, so the same material reaches a streaming service, a broadcaster and a learning platform without being rebuilt.

Upload the material, approve the written quote and deadline, and work begins - no deposit, no account to set up. Upload from anywhere in the US Pacific territories, because there is no office in American Samoa to visit, no appointment and nothing to post. Anything ambiguous is queried with you before work starts.